🔒 Privacy Policy

Privacy Policy panda95 —
Your Data Security, Our Priority

At panda95, your privacy is not merely a legal obligation — it is a responsibility we take seriously from day one. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a panda95 member.

Updated: January 2026 SSL 256-bit Encryption Malaysia PDPA Compliance
How panda95 Protecting Your Privacy

Six key commitments by panda95 to ensure your personal data remains safe and protected at all times.

🔐
High-Grade Data Encryption

All data transmitted between your device and panda95 servers is protected by SSL 256-bit encryption. This means sensitive information such as passwords, payment details, and personal data cannot be accessed by unauthorised parties during transmission.

đŸšĢ
No Sale of Data to Third Parties

Panda95 has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you, and we only use it for the purposes you have consented to.

đŸ›Ąī¸
Data Protection Act Compliance

The panda95 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements relating to the management, storage, and processing of personal data of Malaysian citizens and residents.

✅
Data Control in Your Hands

You have the full right to access, correct, delete or restrict the processing of your personal data. Any request related to personal data may be submitted to the panda95 support team and will be processed within the stipulated timeframe.

🔍
Full Transparency in Data Usage

Panda95 clearly discloses the purpose of every piece of data collected, how long it is retained, and who can access it. There is no hidden or undisclosed use of data. What you read in this Privacy Policy is exactly what we practise.

🔔
Immediate Notification in the Event of an Incident

In the unlikely event of a data breach, panda95 is committed to notifying affected members within the timeframe required by law. We will also take immediate steps to contain the damage and prevent recurrence.

Your Rights Your Privacy as a panda95 Member

As a panda95 member, you have the following rights regarding your personal data, which we fully respect.

📂
Right to Access

Request a copy of all personal data we hold in relation to your account.

âœī¸
Right to Rectification

Correct any personal information that is inaccurate or outdated in our records.

đŸ—‘ī¸
Right to Erasure

Request that we delete your personal data, subject to our legal obligations.

⛔
Right to Object

Object to the processing of your data for direct marketing purposes at any time.

đŸ“Ļ
Right to Portability

Receive your personal data in a structured, machine-readable format.

â¸ī¸
Right to Restriction

Restrict how we process your data in certain situations permitted by law.

🔕
Right to Withdraw Consent

Withdraw consent for data processing at any time without affecting prior processing.

âš–ī¸
Right to Complain

File a complaint with the data protection authority if you are not satisfied.

â„šī¸ Important Note: This Privacy Policy applies to all information collected through panda95.top, the panda95 mobile app, and all official panda95 communication channels. By using our platform, you agree to the privacy practices described here.

1Personal Information We Collect

Panda95 collects your personal information through several means — when you register an account, make a deposit or withdrawal, contact customer support, or simply browse our platform. The following are the categories of information we collect and their purposes:

Data Category Example Information Primary Purpose
Identification Information Full name, date of birth, IC number Identity verification (KYC), legal compliance
Contact Information Email, phone number, address Account communications, transaction notifications
Financial Information Bank account number, bank name, e-wallet Deposit and withdrawal processing
Usage Data Game history, login activity, platform activity Service improvement, fraud detection
Technical Data IP address, device type, web browser Security, unauthorized access detection

We do not collect information that is irrelevant to the purposes stated above. Each category of data is retained only for as long as it is needed for the stated purpose or as required by law.

2How We Use Your Information

The personal information we collect is used solely for legitimate and reasonable purposes within the context of panda95 services. We do not process your data without a solid legal basis. The following outlines the specific ways we use your data:

  • Account Management: Creating and maintaining your account, processing login requests, and ensuring your account security at all times.
  • Transaction Processing: Verifying and processing all deposits and fund withdrawals securely and promptly through your preferred payment method.
  • Identity Verification (KYC): Meeting legal compliance requirements by verifying member identity, age, and financial information before large transactions are processed.
  • Customer Support: Resolving your inquiries, complaints, and support requests efficiently using previous interaction records as reference.
  • Security & Fraud Prevention: Monitoring account activity to detect any unauthorized access attempts, fraud, or money laundering.
  • Service Improvement: Analyzing usage patterns in an aggregated and anonymized manner to improve the gaming experience, user interface, and game offerings.
  • Marketing Communications: Sending information about promotions, bonuses, and new offers — only to members who have consented to receive such communications.

✅ Your Choice: You may withdraw consent to receive marketing communications at any time via the unsubscribe link in our emails or by contacting the panda95 support team.

3Sharing Information with Third Parties

Panda95 does not sell or rent your personal data to any third party. However, in the course of our business operations, we may share certain information with the following parties under limited and controlled circumstances:

  • Payment Providers: Required transaction information is shared with payment providers such as banks, FPX operators, DuitNow, and e-wallet providers to process your deposits and withdrawals.
  • Game Software Providers: Limited usernames and session information are shared with game software providers to enable you to access games on our platform.
  • Legal Authority: panda95 will disclose information to government authorities, law enforcement, or regulatory bodies when required to do so by law or court order.
  • Analytics Services: Anonymous and aggregated usage data may be shared with third-party analytics providers solely for platform improvement purposes. This data contains no information that can personally identify you.

All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the specific agreed purposes. We do not allow them to use your data for any other purpose, including marketing their own products.

4Data Security Measures

Protecting your personal data from unauthorized access, modification, disclosure, or destruction is a core technical and organizational priority of panda95. We implement multiple layers of protection:

1
256-bit SSL/TLS Encryption

All communications between your browser and panda95 servers are encrypted using the latest TLS protocol, ensuring no third party can intercept or read your data in transit.

2
Strict Internal Access Controls

Access to member personal data within panda95's internal systems is restricted on a need-to-know basis. Only staff who require access to perform their duties are permitted to view member data.

3
Continuous Security Monitoring

The panda95 system is continuously monitored 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts. Any anomaly is addressed immediately.

4
Regular Security Testing

Panda95 conducts regular penetration testing and security audits by independent parties to ensure our systems remain robust against the latest threats.

5
Secure Data Backup

Member data is regularly backed up to secure, separate locations. This ensures your data is not lost in any unexpected situation such as system failure or technical disaster.

5Cookies & Tracking Technologies

Panda95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

  • Essential Cookies: Required for basic platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled as they are critical to platform operations.
  • Preference Cookies: Storing your personal settings such as language preference, currency, and display settings to streamline your experience on future visits.
  • Analytics Cookies: Helping us understand how members use our platform in an aggregated and anonymized manner. This data is used to improve platform design and functionality.
  • Security Cookies: Used to detect and prevent fraudulent activity, bots, and unauthorised access attempts on your account.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect certain features of the panda95 platform and your overall gaming experience.

💡 Info: Most modern web browsers allow you to view, manage, and delete cookies via the Settings > Privacy menu. Refer to your browser's documentation for a step-by-step guide.

6Data Retention and Deletion

Panda95 does not retain your personal data longer than necessary. Retention periods are determined based on the purpose of collection and applicable legal requirements:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure to comply with financial and tax legal requirements.
  • Transaction Records: Retained for a minimum of 7 years in line with Malaysia's accounting and financial legal requirements.
  • Support Communication Logs: Retained for 3 years for reference in the event of future disputes or claims.
  • Analytics Data: Aggregated and anonymised usage data is retained for 2 years for trend analysis and platform improvement purposes.
  • Marketing Data: Retained until you withdraw consent or close your account, whichever comes first.

When data is no longer needed, it will be securely deleted using methods that ensure it cannot be recovered. You may also request deletion of your personal data before the end of the retention period, subject to our legal obligations.

7Child Data Protection

Panda95 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect, process, or store any personal information from children or minors.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to:

  • Immediately suspending the relevant account.
  • Deleting all personal data of the individual from our systems.
  • Reporting the incident to the relevant authorities where necessary.

Parents or guardians who suspect their child may have registered on the panda95 platform without permission are urged to contact our support team immediately at [email protected] so that prompt action can be taken.

8International Data Transfers

In certain operational circumstances, your personal data may be transferred to and processed outside Malaysia — for example, when using the services of technology providers or international gaming platforms based in other countries.

Panda95 ensures that any international data transfers are carried out with:

  • Ensuring the recipient country maintains a level of data protection equivalent to or higher than Malaysia.
  • Signing standard data transfer agreements that require recipients to uphold the same level of protection.
  • Obtaining your specific consent for certain transfers where required by law.

You may request further information about international data transfers involving your personal data by contacting the panda95 privacy team.

9How to Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the panda95 team is here to help. You can reach us through the following methods:

  • Live Chat: Available 24/7 directly through the panda95 platform for immediate response.
  • Privacy Email: Send privacy-related enquiries to [email protected] with the subject line "Privacy Enquiry".
  • Help Centre: Visit the section FAQ us for answers to frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related enquiries within 14 business days. For more complex requests such as full data access or account deletion, processing may take up to 30 business days.

📩 How to Submit a Data Request: To exercise your privacy rights such as data access, correction, or deletion, please contact our customer support via live chat or email, including your full name and registered account number for identity verification.

10Changes to This Privacy Policy

Panda95 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. The date of the last update will always be displayed at the top of this page.

For material changes — that is, changes that significantly affect how we use your personal data — we will provide advance notice through:

  • Email to your registered address at least 14 days before the changes take effect.
  • A clear in-platform notification on panda95 when you log in.
  • Updates to this Privacy Policy page with the effective date clearly stated.

Continued use of the panda95 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.

We encourage you to review this Privacy Policy page periodically so you are always informed about how we protect your personal information. Your trust is panda95's most valuable asset.

đŸŧ

Your Data Is Safe with panda95

With high-grade encryption, a transparent privacy policy, and a full commitment to protecting your data, panda95 is a platform you can trust completely. Join us and enjoy a safe and enjoyable gaming experience.

🎮 Register an Account Now đŸ›Ąī¸ Responsible Gaming
📋
Terms and Conditions
❓
Frequently Asked Questions
👤
About Us
Bahasa Melayu